400a

 

1. Explain the difference between performance management and performance appraisals and discuss the components of a performance management process. How does performance management provide strategic value to the organization? Share an example of an employee performance goal that is aligned with an organizational performance need.
2. Explain how performance feedback can be delivered to motivate employees and enhance performance. Discuss some strategies for managing poor performance and how and when you would use development plans to improve performance issues.

Reference

 

Communication and Performance Feedback

Heathfield (2019). How to Provide Feedback that Helps Employees Improve

Lucas (2019). How to Provide Constructive Feedback to Develop Employee Skills

Leonard (2018). What is Performance Feedback?

Performance Development

Heathfield (2020). Performance Development Planning

Ott (nd). 3 Reasons Why Performance Development Wins in the Workplace

Performance Issues and Improvement Plans

Mayhew (nd). Handling and Documenting Employee Performance Issues

Heathfield (2019). Performance Improvement Strategies

Heathfield (2019). How to Manage an Employee Whose Performance is a Challenge

Recommended reading

Heathfield (2018). Use Performance Management

Smith (2018). Communication: The Feedback Sandwich

Heathfield (2019). Performance Improvement Plans

Jones (2016). Why Next Generation Performance Management is the Way of the Future

Jones (2016). The Look and Feel of Next Generation Performance Management

Bacal (nd) “Diagnosing Performance Problems” (HTML) The Performance Management and Appraisal Resource Center . Retrieved from http://performance-appraisals.org/Bacalsappraisalarticles/articles/diagper.htm (Short article discussing the seven factors that can influence or determine the level of performance)

Heathfield (2019). Help Your Employees Develop Their Strengths – Not Their Weaknesses

Heathfield (2019). Coaching Tips for HR Professionals

Heathfield (2019). Steps to Create a Career Development Plan

Heathfield (2019). How to Develop a Balanced Scorecard as a Performance Management Tool

Heathfield (2020). How Great Managers Motivate their Employees

Lumen Learning (nd). Goal-Setting Theory Retrieved from https://courses.lumenlearning.com/wmintrobusiness/chapter/goals/

Petty (2019). Tips to Help You Prepare for Difficult Workplace Conversations