Reflective log essay exact 500 words

5 references

Use NMC code

https://www.nmc.org.uk/globalassets/sitedocuments/nmc-publications/nmc-code.pdf

Use Same incident

0% plagiarism

Use gibs cycle

https://www.ed.ac.uk/reflection/reflectors-toolkit/reflecting-on-experience/gibbs-reflective-cycle

Reflective log

There is a 500 word limit for each the ELSA not including the headings and other text already on the template, or your completed reference list.

What happened? (Succinctly describe a specific work-based scenario and how it made you feel. The scenario chosen should focus on person-centred care, in which you were directly involved).

So what? (What sense can you make of the event? Think about why it might have happened and what should have happened, according to your evidence-based reading? Consider issues of professional practice and your own scope of practice within the scenario. This section should include citations).

Now what? (identify how you can apply what you have learned in this reflection to your future practice).

Reference list: (you are recommended to use at least five references).

What happened?

Prior to working in a hospital, I was a care worker in the community. On one particular occasion, I visited female service user in her eighties in a residential home. The details within this reflective log have been changed to maintain confidentiality (The HSCIS guide to confidentiality, 2013).

My colleague went on sick leave, meaning that I was required to assist with her caseload; I had never met the service user being discussed. As part of the regular routine, the lady had a key safe which allowed staff to access her living space. She was on the bed awake. I introduced myself to the service user and asked her if she would like to get up and changed for the day. She looked confused and distressed then became angry. She got up and walked away from me; she refused any personal care and asked me to leave her house.

So what:

I was upset and confused as I had no idea what to do. I called my office to inform them of the situation. Then my care coordinator informed me she has dementia and every morning she behaves like this. The care coordinator suggested to read her care plan and take some time to allow her to calm down. The Mental Capacity Act (2005) explains how to decide if someone in unable to make decisions for themselves. It also outlines how to help the person if they are not able to make these decisions.(www.alzheimars.org.uk) The service user had never met me before so I was able to understand how she felt when she saw me in the morning. I wanted her to be more comfortable with me and trust me. Denise Miner-Williams (2006) stated that connectedness in the nurse-patient relationship explains how we can gain the trust of others through power and this can help with other people’s anxiety towards you as a stranger. Service users aspects there are lots of strangers coming to her home three time a day and she has dementia.

After I read the ladies notes and care plan I understood what I needed to do. First, I prepared her favourite breakfast and a cup of tea with three sugars. She really enjoyed this due to the familiarity of this morning routine and starts to be more cheerful and chatty. After some time, she has been more friendly and had a shower and put new clothes on ready for the day. I gave her more time for her to get to know me better and for me to understand her. By accepting my presence, she no longer refused my service as I treated with her respect and dignity at all the times while they receiving care.

Now what:

Looking back on this incident, I can see I should have read the service users care plan before enter their house. I also learnt how to give personal care to dementia patients and will use this in future practice.