Performance and Culture in Practice

5CO01 – Organisational Performance and Culture in Practice

 

Assessment Session

 

June 23 V1

 

Objectives of the session

 

2 3 4 5

 

Get an overview of the unit

 

Explore the task details and expectations

 

Understand your activities and criteria expectations

 

Get some hints and tips

 

Explore the next steps

 

1

 

What will I gain from this unit?

 

This unit assignment explores the connections

 

between organisational structure and the wider

 

world of work in a commercial context.

 

It highlights the factors and trends, including the

 

digital environment, that impact on business

 

strategy and workforce planning, recognising the

 

influence of culture, employee wellbeing and

 

behaviour in delivering change and organisational

 

performance.

 

5CO01

 

Task – Questions

 

Knowledge and understanding for this core unit will be assessed by written answers to 12 separate questions which are detailed on the next slides.

 

Hints and Tips:

 

Please review the guidance on the assessment brief and grading grid. Wordcount: 4550 +/- 10%, refer to Avado and CIPD word count policy.

 

Questions and criteria

 

Task 1 – Question 1

 

Actions:Preparation Tips!

 

Question Criteria Signpost to the Hub
Evaluate the advantages and disadvantages of the organisation structure in your organisation (or an organisation with which you are familiar) and evaluate the advantages and disadvantages of one other organisation structure. Within the evaluation, you should include the reasons underpinning the structure. AC1.1 – Evaluate the advantages and disadvantages of different types of organisation structures, including the reasons underpinning them. Week(s) 1

Hints and Tips:

 

You need to evaluate two different types of structure eg functional, divisional, matrix, flat, etc. It is recommended you use

 

the one used in your organisation (or an organisation with which you are familiar) and another, different structure used by

 

another organisation.

 

Include the advantages and disadvantages of your examples.

 

To form your judgement of these structures you must include the ‘reasons underpinning them’ in terms of why those

 

structures work for those types of organisation i.e., how does the structure help the organisation to achieve its purpose…

 

Task 1 – Question 2

 

Actions:Preparation Tips!

 

Question Criteria Signpost to the Hub
Analyse connections between your organisation’s strategy (or an organisation with which you are familiar) and its products or services, and customers. AC1.2 – Analyse connections between organisational strategy, products, services and customers. Week(s) 1

Hints and Tips:

 

Select an organisation to base your answers around (your organisation or one with which you are familiar).

 

Offer an analysis showing the connections between strategy, products and or services, and customers. Your analysis

 

should be around these connections and why they are important. Think of the need for alignment between strategy,

 

product, and or services and customers. Think of the benefits of them being aligned, the challenges in aligning them and

 

the consequence of them not being aligned. Think about why it is important that customers are central to an

 

organisations strategy and why having the right products and or services to match their need is essential to an

 

organisation’s success.

 

Task – Question 3

 

Actions: Preparation Tips!

 

Question Criteria Signpost to the Hub
Analyse three external factors or trends currently impacting your organisation (or one with which you are familiar). The impact of these factors or trends could be positive, neutral or negative, some are short-lived whilst others are long-lasting. Identify organisational priorities arising from the factors or trends analysed. AC1.3 Analyse external factors and trends impacting organisations to identify current organisational priorities. Week(s) 1&2

Hints and Tips:

 

Select an organisation to base your answers around (your organisation or one with which you are familiar).

 

You need to identify three factors or trends which are currently impacting the organisation. You could carry out a PESTLE to help you (attach as an appendix).

 

You must analyse the impact of these factors or trends in terms of their impact on the organisation eg do they have a positive or negative impact – develop this part of the answer.

 

You also need to talk about the organisational priorities arising from each of them in terms of what the organisation will focus on.

 

Task – Question 4

 

Actions: Preparation Tips!

 

Question Criteria Signpost to the Hub
When setting out its view on automation, AI and technology, the CIPD states, ‘Automation, artificial intelligence (AI) and other workplace technologies are bringing major changes to work and employment.’ Assess the scale of technology within organisations and how it impacts work. AC1.4 Assess the scale of technology within organisations and how it impacts work. Week(s) 2

Hints and Tips:

 

Brief introduction to scale at which your organisations (or one you’re familiar with) uses technology. Consider how

 

effectively it is used, how much is spent, how often it is updated, the extent of its use etc.

 

Assess two different examples of technology (one must be Artificial intelligence(AI) related). In terms of how the

 

technology impacts work, offer both the positive and negative impacts.

 

Task – Question 5

 

Actions: Preparation Tips!

 

Question Criteria Signpost to the Hub
Explain Edgar Schein’s model of organisational culture and explain one theory or model which examines human behaviour. Ac 2.1 Explain theories and models which examine organisational culture and human behaviour. Week(s) 3

Hints and Tips:

 

You must explain Edgar Schein’s model of organisational culture, in terms of what it tell us about organisational culture.

 

You need to explain a theory or model related to human behaviour eg (Management and leadership theory, models

 

of human behaviour eg Maslow etc) in terms of what it tell us about how humans behave in organisations.

 

Task – Question 6

 

Actions: Preparation Tips!

 

Question Criteria Signpost to the Hub
Assess how people practices in your organisation (or one with which you are familiar) impact both on organisational culture and behaviour, drawing on examples to support your arguments. AC 2.2 Assess how people practices impact on organisational culture and behaviour. Week(s) 4

Hints and Tips:

 

You should offer one positive example of how people practices (PP) impact on both organisational culture and

 

behaviour. Think about what PP do, eg (setting behaviour through policy, setting behaviour through role-modelling,

 

developing reward/wellbeing policies, diversity and inclusion policies etc) and how if done well it will have a positive

 

impact on both organisational culture and behaviour.

 

You should offer one negative example of how people practices (PP) impact on both organisational culture and

 

behaviour. Think about what PP do, eg (setting behaviour through policy, setting behaviour through role-modelling,

 

developing reward/wellbeing policies, diversity and inclusion policies etc) and how if done badly it will have a negative

 

impact on both organisational culture and behaviour.

 

Task – Question 7

 

Actions:Preparation Tips!

 

Question Criteria Signpost to the Hub
Peter Cheese, current CEO of CIPD asserts, ‘People professionals are a vital function in supporting businesses to adapt to rapidly changing circumstances’. Explain two different models or theories to managing change. AC 2.3 Explain different approaches to managing change. Week(s) 3

Hints and Tips:

 

You need to explain two different approaches/models to managing change (eg Lewin’s three-step model of change or

 

Kotter’s eight-stage model). Explain the models and their stages and offer an overview of how they help us to manage

 

change.

 

Task – Question 8

 

Actions:Preparation Tips!

 

Question Criteria Signpost to the Hub
A variety of models have been developed to explain how change is experienced. Discuss one model that explains how change is experienced. AC 2.4 Discuss models for how change is experienced. Week(s) 3

Hints and Tips:

 

You need to discuss one model for how change is experienced eg (Kubler-Ross model etc). In the discussion outline the model

 

and offer opinion related to how the model helps us to understand how change is experienced.

 

Task – Question 9

 

Actions:Preparation Tips!

 

Question Criteria Signpost to the Hub
The CIPD’s Health and wellbeing at work survey 2022 found, ‘There is less management focus on health and wellbeing compared with the first year of the pandemic’, and goes on to remark that this is disappointing. Assess the importance of wellbeing at work and factors which impact wellbeing. AC 2.5 Assess the importance of wellbeing at work and the different factors which impact wellbeing. Week(s) 4

Hints and Tips:

 

You should define the term and outline the benefits of wellbeing. Making use of relevant work-related examples and

 

research to support your argument.

 

Then assess one factor which impacts wellbeing in a positive way and one factor which impacts wellbeing in a

 

negative way .

 

Task – Question 10

 

Actions:Preparation Tips!

 

Question Criteria Signpost to the Hub
The CIPD Profession Map states ‘People practices are the processes and approaches that we use across the employee lifecycle’. Discuss the links between the employee lifecycle and different people practice roles. AC 3.1 Discuss the links between the employee lifecycle and different people practice roles. Week(s) 5

Hints and Tips:

 

Define the employee lifecycle and offer a brief overview of the different stages.

 

Discuss the links between two stages of the employee lifecycle and different people practice roles, in terms of what PP

 

do in each stage and why these roles are important.

 

Task – Question 11

 

Actions: Preparation Tips!

 

Question Criteria Signpost to the Hub
Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies. AC 3.2 Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies. Week(s) 5

Hints and Tips:

 

Analyse two ways in which PP connects with other areas of an organisation eg (links between people practice and

 

the strategy-making function, links between people practice and business/operational functions; business partnering

 

etc) and outline how they support wider people and organisational strategies eg (policy development, legislative

 

compliance, recruitment, L&D, skills analysis, management development etc). In this analysis you should consider the

 

benefits of these examples in terms of how they support the business and its employees.

 

Task – Question 12

 

Actions: Preparation Tips!

 

Activity Criteria Signpost to the Hub
Discuss processes you have, or could use, for consulting and engaging with internal customers of the people function in order to understand their needs. AC 3.3 Discuss processes for consulting and engaging with internal customers to understand their needs. Week (s) 6

Hints and Tips:

 

You need to discuss two different processes (methods) which can be used to consult and engage with internal customers to understand their needs eg (stakeholder analysis, consultation and communication processes, lots of examples in week 6). In this discussion you should comment on how effective these process are in helping to consult and engage with internal customers helping us to understand their needs.

 

1. Set yourself a template up in a word document and insert the assessment criteria (AC) numbers as headings

 

2. As you work through the learning relevant to each AC, makes notes in your document to start to build your responses (do not worry about the wordcount etc at this point)

 

3. When you feel comfortable start to put your answers together as a first draft

 

4. Proofread and make any changes

 

5. Ensure you have included references to any work you have directly cited in your text – try to paraphrase as much as possible – remember you need to demonstrate YOUR knowledge and understanding which copy and paste does not do (even if referenced)

 

6. For the higher grades – this is about quality NOT quantity, include working examples, demonstration of wider reading…try and offer different perspectives

 

7. Submit!!

 

General Support & Guidance

 

5CO01 – Further information

 

https://www.cipd.co.uk/knowledge/work/tech nology/workplace-technology-employee

 

https://www.cipd.co.uk/knowledge/work/tech nology/emerging-future-work-factsheet

 

https://www.cipd.co.uk/knowledge/strategy/or ganisational-development/workforce-planningfactsheet

 

5CO01 – Important information

 

Wordcount:

 

Task 1: 4,550 (+/- 10%) words

 

Word count policy & Guidance:

 

This can be found in the getting started area and also the Help Centre on the Hub#

 

Submission file: (name your files as follows)

 

5CO01>your name>Cohort

 

Next steps:

 

Read the brief requirements thoroughly

 

Work through the learning resources on the Avado platform to gain relevant knowledge and understanding

 

Plan your assessment in line with your learning

 

Don’t leave your assessment to the last minute

 

Ensure you are familiar with the grading descriptors and have read through the grading grid

 

Ensure you have included references where necessary

 

Assessment Session June 23V1