We need to undertake a comprehensive review of the business operations. Specifically, explore, using relevant tools and techniques, the efficiency of operations, resource availability and overall operation strategy, while considering the current market situation and disruptions.


  1. Organization overview & analysis of operation management challenges
  2. Supply chain analysis
  3. Risk assessment
  4. Improvement recommendations
  5. Business & academic references


  1. Organization’s overview and operations management challenges

Provide a clear and comprehensive overview of the organization and define the scope of your analysis. Whether it is the organization’s entire operations, a particular region, local market, or a specific business unit.

Conduct a critical analysis of business challenges using established operations management frameworks. 

The response should include key and relevant company data – suitably presented and tailored to the scope of analysis. In addition, the work should include a thorough examination of the most pressing operation management challenges the organization is now facing, which may impede the achievement of the planned strategic goals. Challenges must be clearly identified. You should use established operation management frameworks to structure your analysis, such as: the 4Vs (Volume, Variety, Variation, Visibility); OM Performance Objectives (Q, C, S D, F); the 7 Wastes of Lean Management (over processing, over production, inventory, defects, motion, transport, waiting time); and/or any other frameworks you consider relevant. An excellent response will go beyond qualitative descriptions and provide a thorough critical analysis. This needs to be supported with specific KPIs and other quantitative data, which shows actual organizational performance against planned targets. You should use suitable data visualization tools and methods, such as: tables, charts, diagrams, and/or graphs, amongst others.


  1. Supply chain analysis

Using a specific flagship product or service provided by your organization, conduct a critical analysis into the organization’s supply network, where you identify key players – and their respective roles – across the company’s procurement chain.

We need to create a supply chain diagram and assess the current level of vertical integration by analyzing which stage(s) across the supply network does the company control. Conclude the analysis with concise supply network improvement recommendations, based on best-practice competitive benchmarking, as well as leveraging technological developments and innovations.


  1. Risk Analysis

Create an operations management risk register, identifying key risks.

The register will use an appropriate template and be formatted so that risks are suitably ranked and rated.


  1. Improvement recommendations

Based on the analysis conducted so far, provide a set of clearly enumerated, concrete and viable business operations management recommendations for continuous quality improvement.

The answer should consolidate all your research findings and analysis into a set of clearly articulated, concise, realistic, and feasible recommendations, which will enhance the organization’s strategic capabilities in an operation’s quality context. We  should enumerate our suggestions, in order to prioritize them.

We need to use continuous quality improvement frameworks to structure our answer – such as the PDSA cycle, or other relevant ones – and should offer managerial guidance in terms of duties, responsibilities, implementation timings and key performance indicators to be used, as well as their measurement and control methods.


  1. Business and Academic References

The work should be supported by a comprehensive set of relevant and recent qualitative descriptions and quantitative data, backed by citations and –where possible – business references from a variety of sources, industry publications, academic journals, textbooks, and reliable media articles.

You must make adequate usage of headings, subheadings, figures, charts, images, diagrams, graphs, and other professional data visualization tools to optimize the report’s contents .