Written Sample Task: Describe in 1500 words or less your strategy to investigate a consumer rights allegation/complaint or a grievance scenario. You may use fictitious information that shows the complaint, how you analyzed the facts, and decided or negotiated issues to reach a resolution. Using Microsoft WORD, use a Times Roman font [size 12], line spacing at 1.5, and .5-inch margins. The sample narrative must use concrete descriptors and avoid hyperbole or opinions not supported in facts.