DOCUMENTATIONS WITH SCREENSHOT

TASKS 1:
• Document minimum of 6 pages with following use cases:
o Show and document step by step a sample agile sprint- from the below link and SCREENSHOOT -OOTB photos to the work notes each step. For example, once you create a story state in in progress -Take a screenshot from ServiceNow PDI)
o Show/document/screenshots workflow of: MINIMUM 6 PAGES
• TASKS 2:
• Create/develop and take screenshot with documentation/outline step by step:
 An incident being created
 problem module finds Incident ticket and attaches the appropriate resolution
 Ticket is closed out
TASKS 3: MINIMUM OF 4 PAGES
Document the
o Show an incident go in, defect created, user stories created and attached to a release
Use the link below for documentation and screenshot

https://docs.servicenow.com/bundle/washingtondc-it-business-management/page/product/agile-development/concept/defect-reports.html

DOCUMENTATIONS WITH SCREENSHOT-ServiceNow PDI (OOTB Step by Step process)

Agile documentation and screenshot requirement