Chapter 5: Creating Customers (answer in 3-4 sentences)
- What is a USP and how do you develop one?
- What are the the 5 elements of Customerizing and briefly describe the two most important or most interesting in your opinion.
- What are KPIs and why are they important to an early stage company?
- What are the 3 types of Sales Relationships and briefly describe each.
- What is the 10/30/60 Formula for marketing?
- What are the 6 Business Building Blocks and briefly describe the importance of each.