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1. Review the HCAPHS survey document, by clicking on the hyperlink (HCAPHS Survey document attached).
2. Choose one of the questions on the survey and research an intervention to improve patient satisfaction on that question.
3. Attach a pdf of the article (from 2016 to date).
4. Review the rubric to make sure you include all required information.
5. Do NOT include “increased staffing” as your solution.