Week 5 Case Analysis

Read the case, “Southwestern University” found at the end of Chapter 6.  Answer the following question:

Use at least 2 different quality tools to analyze  the data and present your conclusions.  What will Leslie tell SWU’s  President?  Show your work if you would like to receive partial credit.

Review the rubric below for grading criteria. 

*Please note that this assignment will go through Turnitin.